Pharmacy Directory Information

Blue Advantage (PPO) Complete and Premier

This directory provides a list of Blue Advantage (PPO)’s network pharmacies. To get a complete description of your prescription coverage, including how to fill your prescriptions, please review the Evidence of Coverage and Blue Advantage’s formulary.

We call the pharmacies on this list our “network pharmacies” because we have made arrangements with them to provide prescription drugs to Plan members. In most cases, your prescriptions are covered under Blue Advantage only if they are filled at a network pharmacy or through our mail order pharmacy service. Once you go to one pharmacy, you are not required to continue going to the same pharmacy to fill your prescription but can switch to any other of our network pharmacies. We will fill prescriptions at non-network pharmacies under certain circumstances as described in your Evidence of Coverage.

You can go to all the pharmacies on this list, but your costs for some drugs may be less at pharmacies in this list that offer preferred cost-sharing. Cost-sharing information can be found in the Summary of Benefits. Only Mail Order and Preferred Extended Supply pharmacies can offer lower cost-sharing for up to a 100-day supply of our covered Tier 1, Tier 2 and Tier 3 prescription drugs. Non-preferred pharmacies do not offer lower cost-sharing for up to a 100-day supply of prescription drugs.

For information on more pharmacies in our plan network not listed in this tool, or if you have questions about any of the above, please contact Member Services at 1-888-234-8266 or, for TTY users, 711, 8 a.m. to 8 p.m., seven (7) days a week. From October 1 to March 31, the hours of operation are Monday – Sunday, 8 a.m. – 8 p.m. CST. You may be required to leave a message for calls made after hours, weekends and holidays. Calls will be returned the next business day, or visit www.BCBSALMedicare.com.

Mail Order Pharmacies

1. Express Scripts Pharmacy
   1. Call 1-833-715-0967 and speak with a trained agent, or
   2. Visit their website: www.express-scripts.com/rx
2. Walgreens Mail Service 
   1. Call 1-800-731-3588 and speak with a trained agent, or
   2. Visit their website: walgreensmailservice.com
3. Amazon Pharmacy
   1. Call 1-855-206-2512 and speak with a trained agent, or
   2. Visit their website: pharmacy.amazon.com

You can get prescription drugs shipped to your home through our network mail order delivery program. For refills of your mail order prescriptions, please contact us 10 to 20 days before you think the drugs you have on hand will run out to make sure your next order is shipped to you in time.

Typically, you should expect to receive your prescription drugs from 5 to 8 business days from the time that the mail order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please contact the numbers below (TTY users: 711) 24 hours a day, seven days a week, or visit the pharmacy website.

Specialty Pharmacies

The pharmacies listed below deliver specialty medications to your door. There are other pharmacies in the previous section of this document in our network that may also be able to provide specialty medications.

1. Walgreens Specialty Pharmacy
   1. Call 1-877-627-6337 and speak with a trained agent, or
   2. Visit their website: walgreensspecialtyrx.com
2. Accredo Specialty Pharmacy
   1. Call 1-833-599-0728 and speak with a trained agent, or
   2. Visit their website: www.accredo.com

Changes to our pharmacy network may occur during the benefit year. An updated, searchable Pharmacy Directory is located on our website at www.BCBSALMedicare.com/FindMyPharmacy.You may also call Member Services for updated providers.

The pharmacy network may change at any time. You will receive notice when necessary.

This information is available in a different format, including large print. To receive this material in an alternative, large print format, contact Member Services.