Email - Medicare
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Identify Fraudulent E-mails
NEW Fraudulent Email Alert!
Blue Cross and Blue Shield of Alabama has received reports that some customers are receiving fraudulent emails that appear to be from Blue Cross. Legitimate emails sent by Blue Cross will never ask you for your password, social security number, contract number or other personal information, or threaten to cancel your insurance.
Avoid Being a Victim of Phishing Scams
The purpose of phishing emails is to steal your identity or personal information. These emails may imitate the logos, style and language used by Blue Cross. Protect yourself from these scams by learning to identify them.
Look for the following:
- Generic greetings or mistakes in the greeting.
- A false sense of urgency. Many phishing emails threaten you to act immediately to avoid losing access to your account or cancelling your contract.
- Misspellings and bad grammar.
- Pop-up boxes in an email are not secure. If a pop-up box appears simply by opening an email, do not enter personal information into it.
- Links in the email that go to web sites other than Blue Cross sites.
If you receive a suspicious email that you would like to report, please contact our Customer Service department.
Medicare Site Stock ID
Y0106_MKT5WEB
Third Party Website Disclaimer
You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to visit one of our social media sites. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites.
To continue, click "Accept." If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel."